Monday, October 16, 2006

Blog software upgrade

Movable Type is currently being positioned as "the most advanced business blogging platform". This is marketing speak for 'upgrade' which is revrealed today.

It is having to compete with a lot of others.

From Wikipedia I have this list:

User-hosted

Software packages installed by weblog authors to run on their own systems:

Developer-hosted

Software services operated by the developer, requiring no software installation for the weblog author:

The learning curve - BBC style

The BBC's heavily publicised "Tardisodes" - one-minute Doctor Who episodes designed specifically for mobile phones - were a flop, the corporation has revealed.

Stella Creasey, the BBC's head of audience research, said they only attracted an average of 3,000 phone downloads per mobisode.

"That's not many," added Ms Creasey. "It seems we have a long way to go to understanding this new space."


The Guardian has the grif.

One problem, said Iain Tweedale, the new media editor for BBC Wales, was that even though the BBC provided the mobisodes free, most users had to pay a charge to their phone operator of between £1.50 and £2 per Tardisode.

"The fact that there were 2.6 million downloads to PCs shows that there was an interest, so I think the problem with mobile was purely a commercial issue," said Mr Tweedale.

"The operators' tariff structures aren't flexible enough to allow for low-priced usage," he added.

Perhaps Skype can provide an answer.

Skype anywhere

Skype users can now make free phone calls from mobile handsets at Wi-Fi hotspots across the UK. Skype has teamed up with wireless broadband network operator The Cloud to provide instant connections for Skype users when they are within range of one of The Cloud's 8,500 hotspots says WebUser.

Guardian get new branding for digital age

Guardian Newspapers is the latest national newspaper group to change its name to reflect the importance of new media activities says Press Gazette.

Guardian Newspapers – which comprises The Guardian, Observer and Guardian Unlimited – is to be re-named Guardian News and Media.

Chief executive of parent company Guardian Media Group Carolyn McCall said: “Over the last five years our output has expanded from print to include websites, digital TV, online communities and podcasts. These name changes reflect this ongoing transformation of our businesses.”

Mass MySpace spam attack

From IT Pro:


Reports are spreading of a mass spamming campaign organised by phishers which uses spoofed MySpace addresses to direct users to bogus web sites.

The ruse uses spoofed MySpace messages, that even contain the regular site boilerplate copy, claim to have a link to a song the recipient might like. Instead the link leads to a site selling very cheap music, but when the user tries to buy then the credit card details are harvested for later use.

XPRL Guides

Following on from Neville Hobson's post this morning about an XML based media release, there is the wider need in the industry for XML compliant content.

Social Media depends on XML to work which means that any tools created for the industry have to be XML compliant to have any long term value.

For many people who do not want to delve into the finer points of XPRL, I have made the XPRL standards Guide (PDF) and the Schema Semantics (PDF) available for download and of course the full schema is available here.

This will allow any programmer to develop XPRL compliant tools for the PR industry.

More information is available from Peter Wilson at Yellohawk.

PR = Phone Relations

Richard Bailey is a great observer. He has put telephony in the frame as a communication channel ahead of the Internet. Right.
And he notes The Economist article which shows how the Internet is a platform for the Internet.

Good one Richard.

Martin Sorrell wriggles

The fall and fall of advertising is making Sir Martin wriggle.
He is now desperately distancing WPP from advertising. He is right to do so. Investors can see that it no longer delivers the goods. Here is what WPP is saying to The Business:

WPP is not now an advertising agency. More than half its business comes from areas outside traditional advertising and media planning and buying – in specialties such as insight, information and consultancy, public relations and public affairs, branding and identity, healthcare and specialist communications. The most significant part of the last specialty is direct, interactive and internet.
Here is why PR has a role, which may dig WPP out of its hole.

Reuters has got a Second Life

Reuters has joined the rush by big companies into web-based virtual worlds, setting up a news bureau in Linden Lab's hugely popular Second Life.

On Wednesday, the news agency plans to begin offering coverage of real-world events for Second Life members, and vice versa, at a new site.


Thank you e-consultancy for the tip off and a much longer comment here.


This means that if you have a story on Reuters, the audience may be in Second Life.

A schoolboys dream

Try taking this into an exam.

Steve Rubel says:

You gotta love geeks. Can't find what they're looking for, they code it.

That's what Matt Swann did. He wrote a script that loads Wikipedia and all of its internal links onto on iPod.

3 million UK blogers?

According to Digi:Nation, says the Guardian, millions of internet users are now moving beyond using the web as a tool for shopping, information and entertainment and are creating their own content, downloading music and video and sharing photos online.

The largest group identified by the researchers - dubbed Digi Joe Public - are regularly embarking on the kind of digital activities that just two years ago would have been considered the exclusive preserve of teenagers and early adopters.

Nearly four in 10 of that group have read a blog, with a quarter having started their own blog or website. Nearly three-quarters have downloaded music and almost a quarter have downloaded at least one movie.

I guess this means that 10% of 'online adults' in the UK (3 million people - ish) are bloggers.

That is a lot of people blogging.

Pay-for-play PR is bad - always

Gary Bivings has a comment about 'pay for play'.

... it seems that PR types and marketers are paying bloggers to write favoarble stories about client products. There's a story(not yet online) in the November issues of Smart Money called "Bloggers" by Anne Kadet highlighting this new (perhaps not, alas) and sordid trend. There's even a company called PayPerPost.com that as its name implies pays blogger for posts. Seems about as reputable as paying individuals and companies to fradulently click on search engine ads. (Yes, this is a real problem.)

If you have to pay for it, you are not doing it right. You will be found out, your client/organisation's reputation will suffer and the blogger in on the deal will be ignored by the 'real' people in the conversation.

Capozzi and Taffe say 'get with it'

the ICCO Global Conference in Delhi.

Lou Capozzi, chairman of the Publicis PR Group, and Paul Taffe, chairman of Hill& Knowlton, challenged PR firms to step up to the opportunities created by what Lou called “The New Conversation Age.” The panelists documented the changes and outlined the skills needed in this emerging new environment — skills possessed by PR practitioners more than any other discipline.

Read on to find out more... these guys are looking to the future of PR

Engagement practices

Toni, as always sees the gold without panning for it.

Here he picks up one sentence that is important to PR practice from Jean Valin.

As community consultation and stakeholder engagement practices continue to grow… I believe negotiating, conflict and dispute resolution skills are going to be as important… if not more important… than media relations and crisis communications skills. This is only one sentence from Jean Valin’s recent remarks at Puerto Rico’s recent Annual Conference (see recent post). Here attached you may find the full text Puerto Rico Speech Power of PR Sep 06.doc of his important speech. Jean Valin, Canadian, is past Chair of the Global Alliance.

The X factor for PR

The X in AJAX stands for XML, a way of wrapping up information to send it from computer to computer that is infinitely more flexible and powerful than old HTML ever was.


This is why the PR industry needs XPRL and to understand why it is so important, visit this BBC page.

Oh lets look at the platforms

Platforms for delivering content through a range of channels for communication range from PC's to cell phones but the iPod and its cousins are really cool.

Just look at these...... drool and then get ready for Chrismas.

Reality and YouTube

I take this from Always On because it makes sense.

YouTube accounts for over 47 percent of visits to video websites. Add Google’s 11 percent share of hits to their own brand video service and we see the company is now in control of the lion’s share of global online video. This audience will only increase as broadband becomes the norm, as online video matures and as mobile devices develop the ability to act as seamless extensions of the Internet.

Time to both cosy up to Google/YouTube and to explore ways for creating more online video content.

Never were cameramen and editors more in demand for the PR industry than now.

The great thing is that there is a role for vox pop content and very polished content on the same channe - interesting to see which way the PR industry goes.

Online up - off line down advertising screams into the network

Stuart Bruce was up early today to spot today's Financial Times report of sharp growth in online marketing. The survey of marketing spend on the internet and direct mail both up - mainstream advertising down.

I am not convinced about online advertising. Some good - some bad.

The a bigger slice on social media interaction would make a huge difference.

The Telegraph in a new era today

Today The Daily Telegraph completes its move from Canary Wharf to London SW1.

The new newsroom, new approach, new services, new philosophy... and new editor combine to create news for a digital era.

New editor Lewis (37 - to be ageist - I can't resist) will see a depressing picture in most sectors of the newspaper market but he has a vision of a multi-platform future in which the print journalists provide the content for far more outlets than simply the paper. In this brave new world, they will be delivering podcasts, vodcasts and blogs, as well as their newspaper stories, and contributing to updated editorial online at the various "touchpoints" - key publication moments - during the day.

This heralds a new era for those who woyld help such hapless hacks by providing content in the form it is needed and presented for purpose (newsprint, podcasts, vodcasts and blogs etc).

Of course it would help a lot if the preparation of the PR outputs was tagged using XPRL, then re-purposing can be automated.

No doubts the Old Men of the PR industry will get round to it when they have finished their toast and Coopers.

Blog for Reuters

Mark Snelling in a compelling blog from Lebanon for the British Red Cross and wrote about his impressions.

It Starts:

Day 1 The last time I saw rubble like this was the Java earthquake in Indonesia. The same twisted metal, the same pulverised concrete. But this is not a natural disaster. It is the work of men and machines, just one more community devoured by the omnivorous appetites of armed conflict.


Here the Reuters Alertnet Foundation is giving a voice, not to mention its network reach, to individuals and organisations (in the case the Red Cross).

It is a relationship that has some considerable benefits for both parties.

Where the Red Cross goes, so too can others.

An interesting PR opportunity.

Sunday, October 15, 2006

Scientists use blogs

Two scientists from the Natural History Museum (NHM) in London are blogging their way across western Australia as they search for meteorites, and it’s a good read.
Museum meteorite curator Caroline Smith and meteorite researcher Gretchen Benedix arrived in Australia on September 26, and arming themselves with supplies set out on October 11 into the Nullarbor Desert, where they expect to find plenty of meteorites. They're keeping an online diary on the NHM website which you can read at piclib.nhm.ac.uk/meteorite-blog

Here is an idea. If you want to promote an long running enendeavour. have a blog to act both as a diary and to attract a niche audience.

Another Blog application to put in the library of Social Media experiences.

Be a blogger - said the editor

From Ian Delaney there is a report of an interview with Josh Quittner, the editor of Business 2.0, who has just instructed all his journalists to start writing blogs in addition to their normal duties. The individual blogs will be aggregated on a super-site, in addition to the normal Business 2.0 blog.

I think this is shooting from the hip.
There has to be more to it than 'be a blogger'.

MySpace applications

Sam Sethi has been watching some campaigns that are being run in MySpace.

He offers these comments:

In recent months, the online hangout for over 35 year olds, MySpace has taken a more active role in promoting social causes. For example on September 21st MySpace (Europe) partnered with Bono’s latest venture Red in a joint campaign to eliminate Aids in Africa.

Today MySpace (USA) has announced it is going to organize 20 concerts featuring bands promoted on its site as part of a campaign to raise awareness and money for the humanitarian relief in Sudan.

For more details, a longer report is at Sam's blog.

What is a blog

Suw Charman defines a blog by what it is not at Watson Farley & Williams.

She lists:
a) The blog entries are PDFs.
b) The blog entries are dire. The company has asked the trainees to blog, but obviously hasn't helped them understand what blogs are, what might be good to write about, or how best to write it.
c) No comments.
d) No trackbacks.
e) No archives.
f) No blogroll.
g) No RSS.
h) No links to other blogs.

It is a great read.

Public Relations in Strategy Mode

Public Relations today we have to be able to present the case for letting society into our organisations. It is hard. It is news that management does not want to hear.

The hard bit is to be able to say to the Board that at least some of the business will be disintermediated and it is better to join in that resist.
If you are Microsoft, cosy up to the Open Source movement; if you are W H Smith, offer e-books. The alternative is the Tower record solution offered by Chris Anderson this week:

In August, it was bankruptcy; now it's liquidation. Tower Records is no more.

Mike at TechDirt describes what led to this end:

While other record stores began to recognize that that they needed to completely revamp their business -- from becoming combination music/dance clubs and stores to starting their own record labels or becoming "destinations" rather than just stores -- Tower Records leadership insisted that the web "is certainly never going to take the place of stores."

See what I mean....

PR has to knock on the door and say: Soacial Media is going to change our business - can we look long and hard at how and at waht wen need to do.

This is big budget stuff and not the back of an envelope muse.

You can vote on anything

Ian Delaney has interesting news that Revver is to partner with UK TV company FameTV to air user-created clips on the channel. Viewers will be able to send SMS messages voting for their favourites. As with its advertising, Revver will share the revenue 50-50 with the clips’ creators.

Revver is less well known than YouTube but hosts the videos from Ze Frank, Ask-a-ninja, and (now ’she’ has outed herself) lonelygirl15.

Sid Yadav comments that the system ought to work, since it compares to the other well-established ‘vote-for-your-favourite’ systems in place:

I see a clear-cut model here: users like the content, they want the owners to be paid AND they want the content to be popular (just like they want their favorite American Idol contestant to win), so why not support them by voting for them?

Over on the FameTV site, there’s more explanation:

On Fame TV, viewers will be able to create their own moments of fame by uploading video clips, pictures and texts via mobile phones and the internet. Broadcasting will take place all year round, 24/7, and be available to Sky customers in the UK and Ireland.

Fame TV aims to broadcast all video submissions live on air within 15 minutes of the user submitting the content. Viewers are invited to send in their own music selection which will play as the backing soundtrack to their clip during broadcast.


There is more on Ian's post.

What interests me is how this model can be applied in PR activities. Thus one might see a user group (cars, computers, washing machines - oh! anything) offering content that can be shared with friends, voted on and broadcast as a bit of fun and community building.

What a blast!

Digital UK

The UK has the highest digital TV penetration of any country in the world (70% of homes), but then again, 70% of them are watching Freeview. Sky ‘only’ has 8mn subscribers. (Ofcom) .

I guess that it now needs the highest digital PR penetration of any country.

Scream marketing at its best

David Teather at The Guardian

Lloyds TSB last year sent more than 92m pieces of direct mail. That is almost 1.8m letters a week, detailing offers of credit cards, insurance and loans, landing on the nation's doormats from one bank alone. A spokesman for the bank sheepishly said the mail simply reflected the size of the bank and the volume of products it offered. "It is never sent to customers who explicitly say they don't want it," he said.

What can a 'spokesman' do. Toe the party line? The alternative is to tell the Board that it is just not hacking it and needs to use PR instead of dead trees.

What could be achieved by way of interesting conversations online for this kind of budget.

Video on local newspaper web site - a PR opportunity

The Derby Evening Telegraph has posted a video on its website of a woman pleading for her partner to be allowed to stay in the country.

Her Iranian partner is the father of her 18-month-old son, and her unborn baby is due in three weeks.

Press Gazette reports The Northcliffe paper has published the woman's full story and filmed her plea to the immigration minister, which had been sent to the Home Office on DVD.


The use of video by a print newspaper is interesting. It has now extended its offering from print to web to video. It also means it can cross sell and cross promote the paper, web site and the video. It is great PR.

It is also an opportunity that any PR practice can develop. Have story - have video - can cross promote.

How social media circumvents marketing

Jonathan Kranz has a post about how an ebook became a dead tree book.
This is a classic example of how values online convert to real money. It takes the seller direct to the buyer. Note: no advertising, no marketing, no pop-ups just value.

If you offer values to people with similar values the symbiotic reality is a relationship. In this case a book contract.

Trust and the media

Half of those surveyed in the US said that they would turn to network television for immediate news information (NB: 66% in the UK)
The next most popular source was the radio (42%)
37% of consumers would use daily local newspapers
33% cable news or business networks
25% of those interviewed would rely on Internet sites of print and broadcast media
6% would turn to Internet user groups, blogs and chat rooms (24% in the UK)

I have doubts about this sort of survey. It may be that the first call is, for example, television, but then there is all the background and the net is awash with added information and knowledge, In addition, when people are interested in stories, they go to sites of interest such as company web sites and government sources. It is not either or it is both.

For this reason PR practitioners have to use multiple channels. There is problem associated with this which is an ability to re-purpose our news for many channels and this is one reason why we need tools built on standards like XPRL.

Saturday, October 14, 2006

On hiring a web promotion company

hiring a web promotion company or specialist.

A good web promotion specialist/company is someone who:

•will tell you that image links cannot be read by most search engines and will likely increase your website’s download time;

•knows how to code a framed site and get it indexed, especially on Google;

•knows the most popular search engines and their affiliations;

•is an expert on web copywriting;

•will teach you how to decode your web traffic stats and monitor your website; and

•admits on aspects that they are not familiar with and refers you with other good companies that know the task better.

SOURCE:


What to look for in an online promotion company




PRWeb to charge for service

PRWeb is to discontinue its free press release distribution service on Oct 23rd.

Integration/mashup predictions

Like I said last week and Ebrahim Ezzy wrote Read/write in a post entitled Social Networking: Time For A Silver Bullet - its time to integrate. Ebrahim argued that the current state of thousands of 'walled garden' social networks can't continue - we need meta social networks to connect up niche SNS. According to the poll we ran at the end of the post, 69% of you agree.

OK go crazy at Liverpool Street Station

On Wednesday night hundreds of clubbers descended on Liverpool Street station, turned on their iPods and danced all over the concourse. Mark Brown brought us this gem.


Its called mobile clubbing.

The rules are simple: Arrive at location at given time. Start dancing to the music of your choice on your personal stereo. Please utilise the whole space, spread out. The mantra comes from the website mobile-clubbing.com, where after-work dancers can sign up to be told of the next surprise venue.

Buzzlogic to enhance PR offering

Buzzlogic is to launch new tools for bloggers to use to understand and act on the market around them - and to tap into the value they are creating. Marketing and PR tools will be substantially enhanced drawing in more data from specialized sources that shape conversations as well. The service already provide by the company has software that helps marketers track social influence among blogs and other web sites.

Read/Write found this out durring an interview with Mitch Radcliffe.

Times to get new Interactive features

Times Online, the website of the Times and Sunday Times, is being re-designed.

Features will include:
  • Further integration of print and website operations (like the Telegraph model).
  • Times Online TV with footage from Sky News.
  • A search engine that readers use to create tailored web pages.
  • A downloadable PDF file available each day at 5pm containing business news, analysis and comment, and Comment Central blog.

Times Online has 9 million monthly unique users and is increasing its blogs and podcasts.

The rapid movement by the core print media this year is affecting how PR interfaces with its traditional communication partner.

This week has seen many major announcements.


Pay for podcasts - gercha

Two-thirds of UK internet users are not prepared to pay for podcasts, according to a wide-ranging report on the digital habits of UK consumers.

The survey, to be published by Guardian Newspapers on Monday, reveals that of the 29% of consumers who did not refuse outright to pay for podcasts, the most they were prepared to pay was £1.

Its the Sun Wot done it

After reading this Philip Young post, who wants to do press relations anyway.

Quote from ex-Sun editor:
In my day we used to put the untrue stories on page one and the truer ones through the paper, so by the time you got to page 38 there was nothing wrong with them!


It seems to me that opening a relationship direct with the public has a host of advantages not least there is some protection from media lies.

Cosmo gets digitized

The National Magazine Company, the main UK publisher owned by the Hearst Corporation, has launched the Hearst Digital Network to aggregate all its online content.

Nancy Cruickshank will become as managing director of the division whose properties include; cosmopolitan.co.uk; netdoctor.co.uk and the Handbag network.

Journalism.co.uk, who ran the story has the equivelent of a grin on its web site.

The ability to lever reach by being digital for consumer media is a must for PR now.

Local papers revamp - need video and interactive content by year end

Journalism UK finds out that Trinity Mirror is to re-launch all its regional and local newspaper websites by the end of the year to refocus on interactive elements.

The re-launch will start with the Liverpool Echo, before expanding across all its 240 other titles - some of which will be going online for the first time.


This will mean that regional PR strategies will have to change to meet the new requirements. One anticipates that this will mean that the PR industry will have to prepare to meet the new challenge.

Trinity Mirror also hopes to have as many as 60 video journalists working across its regional titles by next year.


UK on-line TV regulation on back burner

Ofcom has vowed to tread carefully when it comes to determining how internet-based TV services should be regulated.

At the same time, the issue has prompted the watchdog to take a step back and review its approach to regulation in other areas.

PR blogging stalled - one too many old dogs

Media Orchard reports from PRWeek US:

The 2006 PRWeek/Cymfony Corporate Survey reveals that communicators on the corporate side are grasping the importance of new media and measurement - but not everyone has jumped in with both feet...

A key finding this year is that while PR professionals are paying more attention to the online marketplace, the numbers of adoption do not nearly reflect the hype. One-tenth of this year's respondents had established a blog -- showing virtually no growth over the 2005 figure. And while pundits discuss the explosion of new media, it doesn't appear that number will shoot up in 2007...

Oh well... the PR industry did this over the web a decade ago. I guess that it will do it again.

The jobs will be there, the need will be there, the advantages will be there and, as Maertin Sorrell but it this week: I’m old. It’s older people’s inability to be flexible.

An unexamined assumption can be very dangerous

Glen offers this from work by Professor Osvaldo Feinstein, evaluation consultant. The main thrust of his workshop was to challenge us to consider fully the assumptions that are made in development projects - and consequently the impact on evaluation. He has created a guide to what we should consider when exploring assumptions, namely: Incentives, Capacities, Adoption, Risk, Uncertainty and Sustainability. Cleverly, it makes the acronym Icarus, whom we all know flew too close to the sun which melted the wax holding together his wings.

Too true.

Use on-line for brand awareness

Recent research shows that consumers spend as much as 164 minutes each day online compared to 148 minutes watching television. "This shift,"says Heather Hopkins, "in media consumption along with our analysis indicate that online can be an effective medium for raising brand awareness and can shift brand association. The findings support the move to bring a larger share of marketing spend online. "

A comparison of costs will show that on-line offers some real financial benefits as well.

Brand management -Spam

Erin Caldwell has a lovely story.

Naturally, as players in this online world, we’re all QUITE familiar with spam. But in this case, I’m talking about SPAM (Hormel’s food product). A story on the news caught my attention this morning: “The producer of the canned pork product Spam has lost a bid to claim the word as a trademark for unsolicited e-mails.”

Even the news anchor reporting on the story was ridiculing the food company’s recent attempt. Hmm. Not a good sign, Hormel.

In this Fortune article, this little ditty is my favorite:

“Ultimately, we are trying to avoid the day when the consuming public asks, ‘Why would Hormel Foods name its product after junk e-mail?’”
Of the Marketing domains, brand management is one that retains interest (the rest being largely about scream marketing to social groups that are vanishing faster than snow in a microwave).

Managing brands with scream marketing obviously does not work - told you so!

Its about relationships, its about relationships, its about relationships, its about relationships, its about relationships, its about relationships.....................

Top PR Consultancy Owner - too old

Sir Martin Sorrell talked to e-consultancy this week.

Here are a couple of comments that interested me:

We have to understand the implications of what’s going on, so we can advise our clients what’s the best direction. The more technologies there are, the more advice we’re asked for, and the more complex the media planning and buying decisions.
Very good point

I’m old. It’s older people’s inability to be flexible. If you see what kids can do, it’s amazing. If you’re young, you’re not as terrified by technology as people my age are. It is much more difficult for me – as I’m not a nerd - to understand the technology as it changes so rapidly.
An excuse for not taking time to understand - it is NOT rocket science , even a kid will tell him that.

The marketing anti-heros

Graham Charlton reports that BT hopes to take a lead in the battle against the scourge of spam on the internet by introducing a new system designed to filter out spam before it reaches their customer’s PCs.

BT’s Content Forensics system, devised by StreamShield Networks, will scan millions of emails every day, alerting them to the location of spam related problems on its network.

So here we have a company offering a service, and being considered heroic for it initiative, to block out advertising.


Q: Why do you use email marketing
A: I want to be an anti-hero

Mobile TV arrives in Bristol

Four major mobile phone operators yesterday launched trials for a new mobile TV service, which will take place initially in the Bristol area says Graham Charlton at e-consultancy.

The trial, which will run for the next three months, will test whether mobile operators into can use their existing infrastructure to deliver mobile TV and other multimedia services to users with compatible handsets.
This is very important to PR. It means we now need to offer TV stations mobile optimised content for the most importnat consumer demographic.

Better start working out how now.

Online sales up 60% last year

The ONS e-commerce survey, based on results from businesses with 10 or more employees, shows rapid growth both in the use of Information and Communications Technologies, and the value of trade over the internet.

The total value of internet sales by businesses reached £103.3 billion in 2005, a rise of 56% from the 2004 figure of £66.2 billion. The survey showed that businesses are making more and more use of ICT.

Read more at e-consultancy.

And also read Richard Maven who says that Europe’s high streets could eventually be devoid of banks, travel agents and mobile phone shops as consumers turn to the web for research, according to ACNielsen.

He reports the study found consumers used window-shopping less than the net when choosing their purchases, except when it came to clothing and accessories.

Financial Planning Association sets up CEO blog to communicate with members

Here is another application of Social media. This time from Trevor Cook.


FPA chief executive officer Jo-Anne Bloch has embraced the 21st century by creating a blog on the FPA website.

The aim of the online journal is to communicate regularly with members and encourage the exchange of views and ideas. It will cover government legislation and regulation, the value of advice, FPA activities and events, and industry challenges and concerns, an FPA spokesman said. Already members have said the blog is “a great innovation” and another posted a comment that read, “as planners get familiar with this 21st century media, you will see some lively debate there”.
The Australian Press Council has looked at the future of newspapers.

Traditionalists believe that the Internet is no more likely to bring down newspapers than the advent of TV half a century ago. The special attributes of newspapers, their immediacy, involvement, credibility, creativity, consistency and flexibility of use will continue to ensure their longevity.

Traditionalists are, however, being stalked by doubters, including most recently The Economist (August 2006) which is following the line that extinction of all or some of the papers in the UK is only a matter of time. It claims '…that newspapers are on the way out and that it is only a matter of time before there are closures with half the world's newspapers likely to close in the foreseeable future because 'business of selling words to readers and selling readers to advertisers, which has sustained their role in society, is falling apart.'

It is important for us to follow what is happening.

I do not believe in the demise of newspapers. I think they will take their place as an alternative channel and that publishers will learn that news (views and opinion) can be transported through many platforms and across many channels and, with content optimised for the platform and channel, they will do really rather well.

PR in the meantime will have to help provide optimised content which will mean the death of the press release as we know it today. It is also why we need XPRL

Workers go online at work - shock horror!

In just one month, more than one in three (40 per cent) Scots will make an online purchase while at work and many more will book holidays, do their banking and send e-mails to friends and relatives says the Scotsman.

Do they also do work on computers at home (like read their emails?).

But this is an opportunity.

If they need to, want to, enjoy - harness it.

You can't stop it - well you can but then you get second rate employees such as people who don't mind being disconnected from the world.

Law reins in wild webbers

Sydney Morning Herald has a headline that applies to you!


BLOGGERS beware: thoughtless musings in cyberspace can have costly consequences.

That's one lesson that might be gleaned from a Florida jury's decision last week to order a Louisiana woman to pay $US11.3 million ($15.2 million) in compensation, after she used an internet forum to accuse another woman of being a con artist and a fraud. The damages award is believed to be the largest relating to amateur postings on the internet.

Internal PR - just the job?



Recent research has surfaced that quantifies the difference employee engagement can make to the bottom line. ISR, a Chicago-based HR research and consulting firm, conducted a study of over 664,000 employees from 71 companies around the world. Most dramatic among its findings was the almost 52 percent difference in one-year performance improvement in operating income between companies with highly engaged employees as compared to those companies with low engagement scores. High engagement companies improved 19.2 percent while low engagement companies declined 32.7 percent in operating income over the study period. The data covers financial performance through 2005 (www.isrinsight.com)

Charles Leadbeater on mass creativity: We Think, the book

Think this and wonder:


Wikipedia continues to draw more traffic than much more established media brands, employing hundreds more people. Open source programmes such as Linux insistently chip away at corporate providers of proprietary software. Immersive multi user computer games, such as Second Life, which depend on high levels of user participation and creativity are booming. Craigslist a self help approach to searching for jobs and other useful stuff is eating into the ad revenues of newspapers. Youth magazines such as Smash Hit have been overwhelmed by the rise of social networking sites such as MySpace and Bebo. What is going on? We-Think: the power of mass creativity is about what the rise of the likes of Wikipedia and Youtube, Linux and Craigslist means for the way we organise ourselves, not just in digital businesses but in schools and hospitals, cities and mainstream corporations. My argument is that these new forms of mass, creative collaboration announce the arrival of a society in which participation will be the key organising idea rather than consumption and work.

PushMe - PullU the difference between then and now

Sam Rose posted this paper this week at the The Aspen Institute.

It struck me for this summary:

We are living in an epochal period of transition bridging two very different types of economies and cultures. We are transitioning from a "push" economy: that tries to anticipate consumer demand, and then creates a standardized product, and "pushes the product into the market and culture, using standardized distribution channels and marketing. We are transitioning to a "pull" economy: open and flexible production platforms that use network technologies to coordinate many different entities from disparate regions.. "Pull" economies produce customized products and services that serve localized needs (demand-driven), usually in a rapid manner.

Public Relations practice stands between external forces and internal forces in a process of bringing thier values into sync. Hey! This is the Relationship Value Model all over again.

What do practitioners want to learn

has posted about research by Chloe Kane who did a survey of 105 senior communications practitioners in the UK - the majority working in-house - asking them about their training needs.

He says he "Was not amazed at all to see that 58 of them put "new media skills" on top of the list.


"Planning communications programs" came in second.

When asked about what practice of communications they wanted to learn more about in the next year, 52 of them responded "Corporate PR", second most popular was "Internal Communications." Talking about areas in communications that will feel/are feeling the effect of new media... they are right on.




Optimise content is key to its use and value

Confused of Calcutter (JP Rangaswami), of which much in the past and much in the future, commented:

I must have missed it the first time around, and only saw it via Boing Boing (thanks, Cory!).

Reuters reported last Friday that “Book sales get a lift from Google scan plan“.

I didn’t know whether to laugh or cry when I read the story. Read it for yourself.

Someone’s finally figured out that letting people ‘taste” books actually helps sell books. Even obscure ones. Especially obscure ones.

I guess the penny had to drop sometime. As Doc is wont to say, they will make money because of the excerpts rather than with the excerpts.

He mentions Doc Searle of the ref="http://www.cluetrain.com/">Cluetrain Manifestoa> fame (among other things). Cluetrain was online long before it became a best selling book (made out of trees).

These are different media. Why do people find it hard to understand that we like to use different media at different times. I do not want to 'read a newspaper' online. I read newspapers that are printed on paper. I get news online - that is different.

If I want to watch a movie I go to a cinema. If I want to watch a video, I put it in my TV, if I want to watch an online movie, I use my computer. These are different activities. There is different emotional and experience attached to each.

I really do not want to watch a film on my cell phone - thank you very much.

Optimise the content for the media - this is not hard to understand.

All the nuts talked about 'protecting film copyright online' just shows how paranoid the film distributors are. If they stopped listening to lawyers for just a day, they would find out exactly how GOOD it is to have OPTIMISED content online - and they would make money from it.

It is also how to find out about convergent values in relationships.



Stewardship

Much has been written about trust, about equity and about innovation. Stewardship rarely gets a look in.

Hmmm...

Advertising numbers will do for advertising

Investor Business Daily is watching the old advertisers try to put their imprint on New Media.

ComScore Media Metrix says Google's share was 44%. Nielsen/NetRatings pegs it at 50%. Hitwise gives it 60%.

With 6.5 billion total U.S. searches in August, that's a difference of 1 billion Google searches between the lowest and highest share ratings.

Which is most accurate? No one can say for sure.

"This is why we are screaming bloody murder for all of these sites to be audited and certified," said Greg Stuart, chief executive of the Interactive Advertising Bureau.

Every major Web site publisher and rating agency is under the gun to be audited and certified by an independent firm as it increasingly becomes more important for advertisers and others to know just how many people are visiting a site, viewing a page and clicking on an ad.

To hammer home that importance, eight big advertisers signed a document in August saying the fees they pay for Web ads will be calculated based only on audited, certified numbers, starting in mid-2007.

As usual they are bleating for all the wrong reasons.

The Internet, as an advertising medium, has joined the big leagues alongside TV, print and radio. In the first six months of this year, advertisers spent $7.9 billion on U.S. Web ads, up 37% from the year-earlier period, says the IAB. Uncertainty about how many people are viewing a Web site, page or ad worries advertisers.

Of course its does. They want eyeballs because they think eyeballs on pages makes people see the adverts. How good is this as a metric?

When people can choose not to see advertising, they choose not to. So much for advertising.

People do participate in advertising if its is good enough but as participants.

In the UK, there is a huge issue for the publishers over what to measure and how.

To placate BMW, Colgate-Palmolive, Ford, Hewlett-Packard, ING, Kimberly-Clark, PepsiCo and Visa someone will come up with a number (almost any number will do -for all the good it will be). It will be useless. It will confirm doubts about marketing as a profession.

All it will tell these enormous online advertisers is how to generate more distrust, distaste, hell, frustration and distance between their brands and their consumers.

This is an issue for PR. It will be the Public Relations professionals that will have to pick up the pieces.

convergence of social networking and e-commerce

ClickZ has an interesting report.

Market research firm Compete has released a report on the convergence of social networking and e-commerce, and in the process has tried to coin a new buzzword: “social commerce,” or s-commerce for short.

The report, “s-commerce: beyond MySpace and YouTube,” finds consumer visits to social networking sites have increased 109 percent since January 2004, and page views per visitor have grown by 414 percent in the same time period. "Social networkers” spend less time viewing traditional media and have more discretionary income and agreater penchant for online shopping than non-social networking site users.

Marketers having the most success with s-commerce are using a combination of branded micro-sites, customer reviews, forums, peer-to-peer transactions, product blogs and user-generated content projects, according to Compete.

Marketers may be involved but this space is the domain of PR but because
launching a branded social network means competing for a dwindling slice of end users' attention, there is a need for the conversation to be lively and engaged.

Its about building relationships stupid.

Bubble and Squeek - Web 2.0 is finite

PC Advisor is whistling in the dark to keep its spirits up. There is a bubble 2.0 and it will burst.


The article says:

One of the reasons why the first dotcom bubble popped was that many of the companies behind the unwarranted enthusiasm for e-everything assumed that people were eager to spend money on the internet, and that minor niggles such as web security wouldn't affect user confidence. But not enough 'normal' people were relying on the internet on a daily basis in 2000. And in the years that followed the daily security threats and arrival of hi-tech crime as a viable business ensured that few were prepared to reveal their credit card details to the wider web.

Six years later, however, things have changed: Google, a search-engine company in 2000, has become as advertising firm; eBay, an auction site for geeks back then, is a viable business allowing anyone with a net connection at home to set up shop; and traditional old media firms like News Corp are terrified that their readers and advertisers will abandon the printed page and are snapping up web firms left, right and centre. The web is a viable business, and so many of those predictions about Bubble 2.0 are completely unfounded.

The real problem is that web 2.0 is massively predicated on the advertising model.

Ads ain't everything.

Emerging from this will be a state of relationship development that invites people to become consumers. Advertising is too clumsy, it irritates, it gets in the way, it can be ignored and any economy that falters by just a tiny bit will bring the whole edifice tumbling.

Emerging from the fall will be a different and more competent paradigm which is beginning to emerge. It is a paradigm that sees people who are involved in social media as the nexus of relationships with shared values. The conversation with these people will change organisations and the way they can contribute at many levels.

Pop! to the advertising model.

PR's can do software too

One of the things that stops PR from being ultra powerful is that it has a big problem with software. Its geek stuff. Its too complicated for the PR brain. So the geeks are making it simple.

Coghead just launched a service that lets anyone create a Web-based business applicationfrom expense management to project management.

So far so good, but what has that got to do with PR.
Here is a simple idea. What about running PR programmes with project management software. Real deadlines with goals and deadlines for creation, approvals and distribution.

It saves time effort and reduces cost.

Ah! Now there is a good idea.

Ultra Mobile

Business2Day has an interesting piece about a small New York City startup called Transmedia it is getting ready to launch Glide 2.0, the second version of its Webtop software.

It is also partnering with Intel to include the Glide service with all upcoming ultramobile PCs (new devices bigger than a Treo but smaller than a laptop, with only a touchscreen). While Google just yesterday merged its Web docs and spreadsheets, Transmedia is much further along in developing a full-fledged Webtop that combines a Web-based word processor, spreadsheet, presentation software, calendar, contacts, bookmarks, e-mail, and photo editor. It also lets you upload and share all your digital music, photos, and video. "All the apps are integrated. Each app is one click from the next," says Transmedia CEO Donald Leka. And, oh yeah, any file, document, photo, or video on Glide can be accessed from many mobile phones (because everything is transcoded into flash). It can also sync all of your files between Glide, your desktop PC, your laptop, and your mobile devices.
These developments are new platforms and offer new channels for communication.

Detaching the Internet from the ubiquitous PC is very important. It adds a lot to the reach and versatility of the net. It is also a big challenge. There will be few places that are private and secure as mobile takes hold (see this post to know what this means).

Who own your copyright?

The intellectual property question of ownership of material submitted to social media sites is heating up as corporate acquisition talks for YouTube and other startups catch fire, says BL Ochman.

She has some very interesting points such as: "Interestingly, you don't own the rights to material you submit to video contests, or to YouTube, but you do own the rights to coding you do at Second Life."

She adds: As Mark Cuban ever so succinctly puts it: "The copyright shit is going to hit the lawsuit fan."

The market for real goods created from the digital objects coded in virtual reality could be enormous in a virtual world like Second Life, where the creators own the rights to the objects that they make, Michael Buckbee told Wired

Robin Good says of participatory sites like YouTube, MySpace: "While paying lip service to the democratic, free sharing of information, then, services like YouTube reserve the right to co-opt, edit, repackage and sell on the citizen produced media that they distribute."


As always, there is more good stuff on her post.

Mean time Shaun Woodward suggests new technology is the key to beating movie piracy, the UK film minister has told industry executives reports the BBC.

Making films available on demand as soon as they are released at cinemas could help stop fans watching illegal copies, Shaun Woodward said.

"The real answer is in the technology," he told the BBC News website, citing the success of legal music downloads.

There is another issue and that is the differences that will emerge between interpretations of copyright between countries and cultures. At present the big moves are in the USA next I guess will be Europe but when these things get to the authorities in the Middle East and China, there is a whole different culture and a few billion people who are not going to sign up to copyright as we know it.



People are shy online

Jakob Nielsen's latest Alertbox discusses participation inequality in online communities, where 1% of users account for almost all the action. Blogs have the worst participation inequality, says Nielsen. "The problem is that the overall system is not representative of Web users."

BL Ochman has her own views....

I agree there is inertia and the details of the research is here.

It take courage to change other peoples ideas and work. We are at the very beginning of this liberalisation of interactions.

Interactivity has been suppressed by so many dominant coalitions on so many occasions that people have reservations.

There are plenty who would control the message, the conversation, the population.

Are they really right, is social media self governing?

No it is not. There are rules. Some have legal sanction like copyright. Some are held in trust because people understand and sign up to the values (or their perceived values) of their organisation.

But given the freedom to be transparent, the interactions offer huge benefits to the individual and organisations so encouragement has a major upside.

PR has to manage the board when it comes to social media

Greenfield Says:

When it comes to employee blogging, how much freedom should employees have? Does management really need to know who is blogging, when they are blogging and what they are saying about the company?

In the old days, all corporate communications channels went through the PR department. PR had the messages. PR directed the messengers. Everything was centralized, formalized and contained.

How different is today's world of employee blogging. I don’t have time to monitor what everyone is saying. Employees must find their own individual voice. I may not always be wild about what they might say, but I am confident that the process and the wider community will keep individuals in check. Outrageous statements by renegade employees lose credibility. And personal expression does not mean carte blanche to say anything. Employees are still employees beholden to company policies and codes of conduct.

So as we send our employees out into the blogosphere, we need to set the boundaries for engagement and determine our level of comfort for transparency and candor. Should employees who talk about your company go through formal training? Should they use the same templates? Should their comments be approved beforehand? Should we dictate what they say?

He is, of course wrong. 'In the old days' employees went down to the pub and had a good bitch just after work. Now they do it online. Now managers have to take note and a good job too.

The idea that PR 'controlled the message is also false. We used to offer messages but our publics offered their own interpretation (gosh! Sentient journalists... wow!).

If an organisation is well managed and employees know what its values are, then there is little to fear but if not the PR Director needs to get hold of the Board by the scruff of their combined necks and give them a good shake.

Why? Because, you can't stop the conversation.

Spreading the word

The government of Libya is reported to have agreed to provide its 1.2 million school children with a cheap durable laptop computer by June 2008.

The laptops offer internet access and are powered by a wind-up crank. They cost $100 and manufacturing begins next year, says One Laptop per Child, reports the BBC.

The non-profit association's chairman, Nicholas Negroponte, said the deal was reached on Tuesday in Libya.

This is not the same as being online but goes a long way towards it.

Break up the Internet - threat or promise?

Nitin Desai, chair of the Internet Governance Forum (IGF), set up by the UN, warned that concerns over the net's future could lead to separation, reports the BBC.


"People are concerned about whether the system we have now will also work five years from now," he said.

Mr Desai was speaking at a conference in London to discuss the net.

The conference was organised by Nominet, the UK body in charge of domain names ending .uk, ahead of the first-ever Internet Governance Forum, a global gathering of stakeholders in Athens later this month.


The internet was increasingly being shaped by companies and organisations at the "edges" and not by government, public sector bodies and regulators, he said.

This was concerning some countries who wanted more involvement in the development of the net.

"These are the reasons these entities - government and private sector - feel they need to be reassured that the system they are relying on is secure, safe and reliable - that they cannot be suddenly thrown out of that system by some attack," said Mr Desai.

He said the Chinese government was concerned that users still had to type webpage addresses using Latin characters even when the pages were in Chinese.

Carphone Warehouse buys AOL UK

Carphone Warehouse is to buy the UK's third-largest internet provider, AOL UK reports the BBC.

BBC business editor Robert Peston said Carphone Warehouse, owner of the TalkTalk broadband and phone offering, was paying £370m for the operation.

AOL UK has 2.1 million customers across the country - 600,000 on dial-up and 1.5 million with broadband connections.

Carphone Warehouse, which runs the UK's largest chain of mobile phone stores, first moved into broadband in April.


If education is online - so is PR

For those who think this online stuff might go away, I offer this news from the BBC:


School pupils can now take a GCSE entirely online - including doing the coursework and exams electronically.

Online courses have been around for some time and there has been online or "e-assessment" of various tests.

But the new environmental and land-based science course is said to be the first totally non-paper GCSE.

What is significant are the range of social media tools used in these endeavours. In PR we need this knowledge and there skills, there is a whole generation that does not find it different, it represents a huge market.... It offers really fun conversations.


The difference between PR and Marketing

The difference between Marketing and Public Relations is highlighted by BL Ochman in this post.

On the one hand there is a glitzy promo and the alternative is to make it a fun conversation. She says:

OfficeMax has launched an elaborate, and undoubtedly expensive interactive campaign featuring "graphologist" Dr. Gerard Ackerman to launch OfficeMax’s new private label design pen brand, TUL. It's created by DDB Advertising-Chicago and the heavy hand of ad agency cluelessness is evident.

The very nice, and intensely cheery PR person told me the campaign is "hilarious" "amazing" and "a hoot." It's definitely funny, and I laughed out loud when Dr. Ackerman told me he loves me. I didn't feel compelled to pass on the URL to friends, but I did think it was fun. If I am ever in an Office Max store and see a Tul pen, I'll certainly look at it.

But there are many missed opportunities in this campaign, like feedback from participants on how accurate they find the readings. All in all, it's an amusing old-fashioned push message with a couple of new media bells and whistles.

People have the option to go straight to TUL.com for a "personalized" on-site analysis or to mail in a sample of their handwriting which results in Dr. Ackerman emailing them a video that shows an image of their handwriting as he analyzes it.

Facing up to social media



One of the new dimensions that all employers are going to face in an era of participatory media is more employee and contractor dialogue in the market. Some of it you are going to wish you heard first or could take off line. But that privilege is something the writer gets to extend - you don't get to demand it unless it breaches policies and the like.

Employers should view this as an opportunity. Take the feedback and revel in it. More than often it reflects a broader trend or opinion.

Suspect measures by the FT?

E-consultancy has an excellent critique on the measurement methodology used by the FT in an article this week which attempted to cast some light on the most influential blogs in the UK and Europe, though the methodology used to calculate the blog rankings leaves a little to be desired.

The piece was based on a study conducted by blog search engine Technorati and Edelman, the PR firm, but instead of using traditional metrics such as reach and audience share, it used the number of inbound links to determine a blog’s ‘influence’.


So what’s wrong with that?

Well, firstly it is certainly a case of grabbing the lowest hanging fruit. Technorati publishes a list of the ‘top 100 blogs’, using inbound links as the basis for positioning. Edelman, for the record, has an exclusive and slightly mysterious deal with Technorati.quote>


For the PR industry there is a big lesson to learn. If we use data then we have to be sure that that we use relevant and sound metrics. If not we will get found out. Fake PR is all around us and its being exposed. Fake reporting has the same fate awaiting.

Have nots - have to be considered

Esther Dyson

Made a useful contribution to the "Office 2.0" conference which is reported in IWR blog.

She offered words of warning:

For a start, ubiquitous access to Office 2.0 applications is restricted to those with continuous and reliable access to power and internet access. How many global companies can even claim that?

Some of the later demonstrations proved her point when access was so slow, the presenters mumbled about "the Regis St Francis Hotel wifi network" and quickly changed the demonstration focus. I've never seen so many rotating "waiting" icons.

She predicts "a long long time" before mass adoption. She also pointed out that the focus of the successful applications would be different to today's: they will focus on tasks and collaboration, not just documents. She said, "I want an activity manager not a data manager."


It came up this week for me when a student was trying to follow my netpr Internet lecture. With a slow connection, the benefits are lost.

Practitioners (yet I put my hands up) have to be aware that there is a big audience out there that still does not have broadband or access to a reliable on-line service. We have to accept that in spreading the word to our publics we have to consider what platforms and channels are available.

Google outage

Juan Carlos Perez at PC Advisor noted that:

Citizen journalists were unable to update their weblogs yesterday after Google’s Blogger and Blogspot hosting services went offline for two hours.
A "network malfunction" caused the outage, Google said in a short note posted on Blogger Status, a site where the company informs users about Blogger system issues.

No data was lost during the outage. "We know how important Blogger is to our users, so we take issues like this very seriously," a Google spokeswoman wrote via email.

17 October - A great PR campaign

17 October is just an ordinary day, but you can make it special says the BBC by keeping a blog or diary for just one day. The aim is to create the biggest ever blog throughout Britain, and by taking part you can contribute to a day in history. Organisers hope it will provide a useful archive for generations in the future.
Meanwhile BL Ochman tells us that Yahoo is inviting participation in the Yahoo Time Capsule.

Until November 8, Yahoo! users worldwide can contribute photos, writings, videos, audio and drawings - to this electronic anthropology project. You also can and comment on the contributions from around the globe.


These are great PR campiagns... we can all learn.

Getting an image online and on TV

Paul Trotter at PC Advisor notes that Endemol UK is working with a photo blogging site to find images for a TV programme marking the rise of the citizen journalist.

The company behind reality show Big Brother is putting together content for ITV1’s “I was there: the people’s review of 2006” programme, which is due for broadcast either later this year or early in 2007.

Blogging site Fotothing has been enlisted to find suitable shots, which could be anything from photos from the World Cup, or videos from the recent coup in Thailand, it said.

Well, here again is a Public Relations opportunity to contribute. This is great because it offers both online and television exposure.



More political bloggers - an opportunity

CEN reports that MP Richard Spring, whose constituency includes Newmarket and Haverhill, has opened an internet blog - an online diary.

He said: "I believe blogs will take political communication to the next level in Britain over the next few years.

"The better blogs are already beginning to set the agenda on political issues, break key stories and most of all, make politics entertaining without trivialising the process. I have always strived to be at the heart of new political developments and that is why I shall be blogging on a regular basis with my views, thoughts, stories - and occasional rants - from Parliament on issues that matter to me and that matter to my constituents.

There is an interesting opportunity here. If an MP is a blogger, they are a channel for communication and influencing their content is a useful channel for PR activity.

Updating iPod content

From MS Mobile there is a comment that works fo me.

If you are tired of listening to music when you commute, nowadays you can find plenty of podcasts produced both by amateurs and professionals, available both as free downloads of MP3 files accessible through RSS feeds, and as commercial podcasts, where exclusive content or advertisement-free content is available for some small fee. Unfortunately Microsoft still has not built-in podcasting support into Windows Media player and ActiveSync, although Apple iPod and iTunes have podcasting capability already for almost 2 years.
Where facilities do not exist, there will be people who will offer alternatives, which is the basis for thier article but more alternatives will come.

I can't wait for near field updates for my iPod.



Friday, October 13, 2006

Top Blog

Edelman, in conjunction with the blog search engine Technorati, published a list of the top British blogs. Reports TechDigest which also has its own list.

Medical podcast covered in glory

The University of Leicester has been pioneering the use of social media for quite a long time. MicrobiologyBytes is one of its great successes and has a number off awards and accolades reports Medical News.

Creator of MicrobiologyBytes, Dr Alan Cann, of the University's Department of Biology, commented: “There's a tremendous storehouse of knowledge locked up in universities. New technology, such as web 2.0 - the read-write internet - allows us to share this by blogging and podcasting.<br>
“The aim of MicrogiologyBytes is to bring people the latest news from the forefront of biomedical research in a form that everyone can understand. Obviously, I hope that this will also attract more students to the University of Leicester, but I don't expect that someone who listens to my podcasts in, say, Mexico, will turn up on the doorstop wanting to study for a degree. It's all about the conversation we should have with the public.”

It is worth following these experiments to see how they can be applied to PR practice.

Monitoring for online video content

One of the things that PR people have to work on is how it monitors on-line content.
Andy Plesser has come across Suranga Chandratillake, the Cambridge University-trained computer scientist and founder of Blinkx,whose company has a solution for effective search of video.

Second University Life

A Harvard University class is meeting on its own "Berkman Island" within Second Life (SL). "Avatars," visual images that represent the students and teachers, gather in an "outdoor" amphitheater, head inside a virtual replica of Harvard Law School's Austin Hall, and travel to complete assignments all over the digital world. (If SL could be magically brought into the "real world," it would cover about 85 square miles.)
Some 90 Harvard law and extension school students taking the course, called "CyberOne: Law in the Court of Public Opinion," can receive real college credit. But anyone on earth with a computer connection can also take the course for free.

This is a great public relations campaign.

Text 100 is well known for setting up in SL and Lewis PR has just won the global PR account for this phenomenon.

In PR we have to look at many forms of communication and this is another one (of many virtual reality domains) here then is another opportunity and it is getting serious traction.

Found-out fake is a fake PR

Shel Holtz is on the case: a blog ostensibly authored by a couple traveling across America in their RV and spending nights parked in WalMart parking lots turned out to be a fake blog, the brainchild of WalMart’s PR counselors at Edelman. While fake blogs (and other fake social media) are nothing new, it’s dismaying to see it emerge from Edelman, which has some of the smarter new-media people on its staff (Phil Gomes, Michael Wiley, Steve Rubel and more), and which touts itself as the PR firm that truly gets social media.

If publicists believes they can fool all the people all the time especially when 'all the people' run into millions, they are nuts. Publicists who do it should not regard themselves as part of the public relations profession,. In the UK this practice is not permitted among CIPR members.
Social media is emerging in fun forms for UK politicians and parties. The latest to hit the headlines is Birmingham MP Sion Simon who has recorded a spoof YouTube video of David Cameron's Webcameron.

Even more odd is that after a howl from politicians, its has been removed from YouTuble which is rather silly.

It could have been construed to be offensive. If that is the judgement then Simon is the looser.
Why can't the viewer choose?

Boring old men have to learn

Typically the boring old men (because invariably too many are - old and
male) of British politics don't like it and claim it "goes against the spirit of
confidentiality of the talks." Having quickly scanned the blog it appears to be
mainly about the process and an insight into how these things happen, rather
than the details of the negotiations.
One of the points I always make when
I'm running social media and blog training is that it doesn't matter if you
think social media is a good thing or a bad thing. It's happening and you have
to learn how to deal with it.


Stuart Bruce is right and we have to ensure our clients understand this now rather then at a time when it is an issue.

Scream Marketing parked on the PR lawn

David Meerman Scott has posted about the nonsense corporate speak that pervades our industry.

Its another flexible, scalable, groundbreaking, industry-standard, cutting-edge press release from a market-leading, well positioned mindless PR marketing core message.

Yatching World - podcast and scream mareketing

Yacthing World's podcasts by Matt Sheahan are interesting and informative and offer a new form of interaction that the PR practitioner can get involved in.

Having your client (Grant Simmer this time) interviewed bu this iconic publication would be a big plus.

I just wish that YW did not have such horrid advertising on its site.

Fear of the Internet

Fear of internet crime is now more prevalent than concerns about more conventional crimes such as burglary, mugging and car theft, according to a report in the Guardian.


In planning online PR programmes this is an issue that needs to be considered.