Eleven Years ago this week Dr Reginald Watts, Dr Jon White, Tom Brannan and David Phillips explored the future in a Public Relations future gazing symposium.
This is how I introduced the Internet:
‘The new media will enfranchise the individual
with more one-to-one, one to many and many to many communication which will be
easy by personal ‘phones, E-mail and video conferencing. Person-to-person-to machine
and database communication will be more important, electronically managed
and more global. Increasingly this broth threatens brands and corporate reputation and
needs professionalism to immunise (our organisations) or doctor the effects of the
brew.
‘In its most perfect form, reputation management sustains relationships with publics
in a state of equilibrium during both evolution and in crisis. This enhances corporate
goodwill (a tradable asset).
‘The big change is that many-to-many global communication brings with it loss of
‘ownership’ of language, culture and knowledge and that there is a breakdown in
intellectual property rights, copyright and much plagiarism. This is already a major
problem.
‘News now travels further and faster and is mixed with history, fantasy and
technology. Reputation in crisis is even more vulnerable. At a growing rate, the new
media uses reputation as ‘merchandise’, stripped from the foundations which created
it, then traded for pieces of silver - and at a discount’. ...
(IPR symposium in 1995)
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