Tuesday, September 22, 2009

Values have value

I was interested today to see the world's 100 most valuable brands are recovering more quickly from the economic downturn than the companies listed on the S&P 500 as a whole.

One of the significant features of brands is that they are surrounded by conversations that add brand values.

For example, the top brand, Google, is talked about from many perspectives and with many values expressed.

I thought that it would be fun to see an example of value concepts from the first ten news reports about Google as presented by its news search engine today.

What we see from the mini reputation wall (below) are a diversity of concepts that form a small part of the value cloud that has accumulate to create the brand we all know as Google.

What is interesting here is that the values I ascribe to Google's brand are not the same as yours and both of us might agree that the newspapers in the test are not representing the view of the brand either of us have.

But then we are probably not desperate to know that "Google has finally admitted that mysterious doodles on their search engine masthead, which showed a UFO and strange crop circles.....", which was the Daily Mail story or "The Beatles really became bigger than Jesus when more people searched for the band than the son of God on Google over the last month...." according to the Daily Telegraph. These two articles add unusual values to the Google brand which both the Mail and the Telegraph think we might like to add to the values we already have.


We see that brands have a wide range of values and that there is an exchange rate between brand values and, for example, products purchased for cash. This means that brand values can be traded for money.

There are a number of differences as between a market and the purchase of a brand values. The most obvious is that the brand does not have to part with its values in exchange for the sale of the product. Indeed, as long as the product is satisfactory, the brands values will have enhanced value.

The big lesson we learn from all this is that brand values are not created by the brand but are created by a diverse community and that successful brands have a lot of values ascribed to them. These values, when shared help to build a common community of interest - the basic elements for social groups to form. Common and shared values form publics.

created at TagCrowd.com



Sunday, September 06, 2009

Tactics v Strategy

Sometimes in this hurried world you nearly miss a gem.

Brian Solis blog is worth following and I try to.

I skimmed a post this week and this sentence caught my eye:

Tactics are nothing, Strategy is everything: No talk would be complete without quoting Sun Tzu: “Strategy without tactics is the slowest route to victory. Tactics without strategy are the noise before the defeat.”

It's that silly conversation that comes my way all to often:

"The client wants.....

'A viral....
'A Facebook ....
'A blog ....
'In Twitter....



Absolutely NO! NEVER! EVER!

The client must have Strategy.

Thank you Brian and your guest contributor Dr. Mark Drapeau.


Sarah Hartley at the Guardian - how to write for the web

Sarah Hartley, digital editor at the Guardian revealed all to Journalism.co.uk. There are not many suprises here and it all sounds like wrting for most other media.

Her comments on Search Engine Optimisation are valuable:
"SEO is as much about how you present the words as the words themselves. Make sure the reporter hasn't saved important information until the end of the story - tell your reader everything in the first paragraph. Yes, you are 'ruining' the surprise, but that's exactly what you want to do."
As semantics become more critical in serach, this is great advice.

Both Google and Bing are fed up with SEO gaming and are relying more on semantics for presenting content.

Here is what Bing's Mark Johnson has to say about it:




If you want to see the semantic concepts on a web page, you can play with one of Girish's tools by just adding a url to the box here and it will show them





The year of Mobile PR

E-consultancy has an interesting post this week.
It said:
The mobile market is expected to explode in the coming years thanks to the popularity of smartphones. But for the market to really take off, retailers need to get comfortable selling their wares in the space.
I think that there are lessons here for PR too.

The ability to distribute content (words, images, widgets, game etc) using mobile devices is quite critical and this is the year when we will need to get really competent at doing it.

We have perhaps until the New Year to join the early adopters and after that its going to be a common PR activity.

A number of staws in the wind suggest that time is not on our side.

There are other people talking about Mobile.

ReadWriteWeb commented this week too.

It is bullish except for Mobile Commerce, where it follows US data.

One has to remember that, compared to Europe, the US is a relative newcomer to commercial applications for mobile.

Buying Beer in Estonia or paying you cab fare with your mobile is commonplace. Try it in New York!




How Google selects news

Every media student should know how Google gets and selects the news it distributes.

This is not just for the publishers but for PR people. If you want your story to really caatch hold, it need the promotion power of Google News.

This video helps a lot





This Guardian articlee is very useful too.

Why would Google release this information now? Would it be to do with the moves by lots of publishers to charge for online content?