Concerning that complex whole which creates cultural acceptance for an organisation including knowledge, belief, art, morals, law, custom, and any other capabilities and habits acquired by man as a member of society to contribute values through the creation of effective relationships
Thursday, May 29, 2008
BAA baggage handling
Someone might tell BAA that it sometimes rains at Gatwick in may which makes customers baggage soggy when thrown on to the back of an open truck.
And anyone can photo their practices and blog about them in near real time!