Shel Holtz makes a very good case for Public Relations people to be responsive to the medium they use. In his case he is talking about blogs. He says: There is an expectation in the blogosphere—and not an unreasonable one—that bloggers will check their blogs frequently and clear out their comment moderation queues quickly in order to keep the dialogue fresh and current. As businesses expand their presence in the blogosphere, they appear to be doing so at corporate speeds, not blog speeds. That’s a mistake. The blogosphere will not adapt to the pace of business.
I guess that if a PR person forgot to call journalist back they would suffer sanctions. So what is the difference?
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