Thursday, April 13, 2006

Civil servants with severe anxiety - Survey

Internal Public Relations is important for all organisations. For the British government, it is critical with so much change in the wind.

But the results of a government survey revealed in Personnel Today must be quite alarming.

At HM Revenue & Customs, 60% of employees do not feel change is managed well, while nearly three-quarters (72%) felt they were not given the opportunity to contribute views before changes affecting their jobs were implemented. At the Cabinet Office, only 19% felt change was managed well, while half (51%) of the employees at the Department for Work and Pensions (DWP) do not think they are given sufficient information about changes that will affect their jobs. A spokeswoman at the DWP said that given the scale of the changes in the department - which is losing 30,000 jobs - "it is not at all surprising that our staff have concerns". She said senior managers were producing action plans based on the survey results.The internal surveys also show that nearly half of all Department of Transport civil servants are seriously considering leaving to take another job in the next 12 months, while job security at the Cabinet Office has fallen by 15% compared with last year.

One cannot help thinking that it is probably better to employ Public Relations specialists than spin doctors.